Terms and Conditions

By accessing and using our service, you agree to these binding terms. Please read them carefully.

Our Service Agreement

This agreement outlines the terms for using Pay Energy Bill's independent phone assistance service. We process your electricity and gas payments on your behalf. You acknowledge we are not a utility company or government entity. You remain responsible for account details.

A flat $4.99 service fee applies per transaction, confirmed verbally before processing. By using our service, you confirm you are at least 18 years old. Our liability is limited to the service fee. Disputes are resolved per our policy, governed by North American law.

Questions About Our Terms?

Our team is available to clarify any aspect of this agreement.